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Every provider plays a critical role at Memorial Healthcare System, inspired by collective accountability to our patients and to each other. We are seeking clinicians who are committed to delivering patient-centered care while finding both personal and professional fulfillment. Explore our career opportunities below. 

MEDICAL DIRECTOR OF CASE MANAGEMENT AND UTILIZATION REVIEW - FT DAYS - JDCH

  • Location: Hollywood, FL
  • Specialty: Case Management
  • Job Number: FY25-37-06

Summary:

The Medical Director of Case Management and Utilization Review leads the hospital specific execution of the Case Management (CM) and Utilization Management (UR) and related activities. The Medical Director functions as the primary physician advisor for the hospital and supervises other Physician Advisors for that hospital. As an active member of the UR Committee and in collaboration with it, identifies opportunities to improve utilization of hospital resources and the quality of patient care. Assists the Case Management staff in resolving patient care issues for referred cases, provides physician education, and assists the hospital and medical staff in developing and promoting resource management goals and objectives. This position reports to the Senior Medical Director of Case Management and Utilization Management. Pediatrics experience required.

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Responsibilities:

Education and Clinical Documentation Improvement: Supports education and clinical documentation improvement. This includes, but not limited to: At least annually, educates and communicates to the medical staff the role and benefits of case management. Assists in conducting medical necessity education in collaboration with the Senior Medical Director and Physician Advisors. Provides ad hoc education and discussion regarding resource management cases with physicians. Assists physicians in improving the quality of documentation and serves as a liaison between Health Information Management (HIM) Department and the medical staff. Complex Care Management: Leads Complex Care Management. This includes, but not limited to: Leads hospital initiatives to reduce complex patient length of stay, in conjunction with nursing director of case management. Leads hospital complex care meeting in collaboration with case management leadership. Responds proactively to escalation of care delays, particularly related to clinical care, physician decision making, and patient and family related discharge barriers. Works with physicians on efficient care of observation patients and serves as liaison to insurance companies for prior authorizations creating discharge delay. Case Management and Utilization Review: Supports the overall enterprise of the Case Management and Utilization Review. This includes, but not limited to: Makes decisions on referred individual patient cases regarding pre-admission authorization, medical necessity and services/setting, appropriateness of admission, and continuation stay. Provides peer review services for medical necessity of admission or continued stay, conformance to professional standards for quality patient care, and for other cases referred by CE staff. Supports the Senior Medical Director in Medical Staff Education. Assists physicians in improving the quality of their medical necessity documentation and works with MDs on efficient care of observation patients. Serves as liaison to insurance companies for prior authorizations and removes barriers to discharge. Supports case management by attending interdisciplinary rounds (IDR) and provides feedback and suggestions to physicians and CMs. Serves as liaison to case management, social workers, nursing staff, individual physicians, and the medical staff. Communicates with Centralized UR staff and serves as support and back-up for case management escalations during and outside of IDRs.Annual Initiatives:Develops UM/resource management studies and projects including fiscal data to improve utilization and patient flow in collaboration with the URC and CM leadership. May include single DRG studies and different physician practice patterns and utilization; works with physicians to change practices and improve outcomes.Utilization Review Committees:Co-leads hospital specific UR Committee and is a member of the system UR Committee. Makes decisions on referred individual patient cases regarding pre-admission authorization, medical necessity and services/setting, appropriateness of admission, and continuation of stay.

Competencies:

Education and Certification Requirements:

Medical Doctor (Required)Medical Doctor License (ME LICENSE) - State of Florida (FL), Osteopathic Physician License (OS LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Essential Competencies and Skills: Excellent customer service and interpersonal skills. Able to effectively present information, both formal and informal. Strong written and verbal communications skills with all levels of internal and external customers. Strong analytical skills. Strong organizational skills and the ability to set priorities and multi-task. Demonstrated flexibility, teamwork, and accommodation to change in the healthcare environment.· Ability to drive results and produce outcomes. Required Work Experience: Extensive experience in one or more branches of medicine or surgery; at least, five (5) post-training years of medical staff organization/administrative experience in a large acute care hospital. Other Information: Additional Education Info: Graduate of a medical school approved by the Council on Medical Education of the American Medical Association.

About Joe DiMaggio Children's Hospital

Joe DiMaggio Children’s Hospital is a 216 bed free-standing children’s hospital in Hollywood, Broward County, Florida located near Fort Lauderdale. The hospital recently underwent a 4-story vertical expansion to double the number of floors and continue to meet its commitment to providing the highest quality and safest care for children in the region. This expansion opened in November 2022 and includes a state-of-the-art Pediatric ICU, a new 20-bed cardiac ICU and step-down unit including new ORs with hybrid capabilities, three cath. labs and an interventional radiology suite. The hospital also expanded its surgical capacity with an addition of other new rooms and an inter-operative MRI.

Joe DiMaggio Children’s Hospital is one of six hospitals that are part of Memorial Healthcare System, the third largest public health system in the country. Memorial delivers nearly 14,000 babies per year in three hospitals and has 120 Neonatal Intensive Care Unit (NICU) beds – both Level II and III services (the state of Florida is in the process of creating a separate designation for Level IV care, for which JDCH qualifies).

Joe DiMaggio Children’s Hospital (JDCH) has robust high-risk and congenital programs including a US News and World Report ranked pediatric Cardiology and Heart Surgery Program, one of only two active programs in the state that does heart transplants. JDCH’s Orthopedic and Sports Medicine program is also ranked by US News and World Report as the top pediatric orthopedic program in Florida four years in a row and is one of the largest programs in the southeastern United States. JDCH also has robust Neurosciences, Hematology/Oncology and other general and specialized surgical programs (approximately 10,000 surgeries per year), and the area’s largest pediatric and neonatal transport team, which also does mobile ECMO. JDCH also houses the Center for Complex Care, which is a joint alliance with Boston Children’s Hospital.

JDCH serves over 375,000 children per year from around the state. Approximately 100,000 children are cared for in our three emergency rooms across the county per year. JDCH’s services continue to grow with the opening of the new specialty center/ambulatory surgery center in Palm Beach County in 2018 and a new ambulatory pavilion in Miramar, near Miami-Dade County which will open in 2023.

JDCH offers resources for academic pursuits, spanning from clinical research to basic science investigation via affiliations with nearby universities and through its Pediatric Institute for Discovery and Innovation (PIDI). JDCH has an established pediatric residency program and relationships with other hospital providers and universities for various other clinical training programs.

JDCH combines leading-edge clinical excellence with a child- and family-friendly environment that emphasizes the Power of Play. JDCH is known throughout the region for its child-focused approach bringing a comprehensive range of healthcare services to families along with kindness, dedication, and compassion.

About South Florida

South Florida offers a dynamic urban/suburban lifestyle with an abundance of cultural and recreational amenities, miles of beautiful beaches, top-rated golf courses, zoos and wildlife refuges, a vibrant arts community, museums and world-class dining. South Florida’s high quality of life – including year-round summer weather, exciting multiculturalism and no state income tax – attracts new residents from all over the country and around the world.

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